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Client Success Associate (Account Manager)

Overview

job salary$80,000 - $100,000/year + bonus
job locationFlorida -- Miami
job typePermanent

A fast-growing financial services firm is seeking a motivated and detail-oriented Client Service Associate to join their growing team. This individual will support senior professionals and clients by ensuring smooth day-to-day operations, handling client requests, and maintaining a high standard of service delivery. 

Responsibilities:

  • Serve as a primary point of contact for client inquiries and requests.
  • Support account onboarding, documentation, and maintenance processes. 
  • Assist with preparing client reports, presentations, and communications. 
  • Coordinate with internal teams to ensure timely execution of client needs. 
  • Maintain accurate records and ensure compliance with internal policies and procedures. 
  • Contribute to special projects and ad hoc initiatives as needed. 

Qualifications:

  • Bachelor's degree in Finance, Business, or related field preferred. 
  • 2+ years of experience in client service, financial services, or a professional office environment. 
  • Strong organizational skills with the ability to manage multiple priorities. 
  • Excellent communication and interpersonal skills. 
  • Proficiency with Microsoft Office Suite; experience with CRM systems a plus. 

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.


Contact information

Brian Keane