The Outpatient Coordinator is responsible for overseeing the daily operations of outpatient services to ensure smooth patient flow, high-quality care, and efficient administrative processes. This role acts as a liaison between patients, healthcare providers, and administrative staff to coordinate appointments, manage records, and support the overall patient experience.

Key Responsibilities

• Greet and register patients, verify insurance information, and ensure completion of necessary documentation.

• Schedule, confirm, and coordinate outpatient appointments and follow-up visits.

• Serve as the primary point of contact for patient inquiries, referrals, and appointment-related issues.

• Maintain accurate patient records, charts, and confidential information in compliance with HIPAA and organizational policies.

• Collaborate with physicians, nurses, and other healthcare staff to coordinate patient care.

• Monitor daily clinic flow to ensure patients are seen in a timely manner.

• Assist with billing, insurance verification, and prior authorization processes as needed.

• Generate and distribute reports related to scheduling, patient volume, and operational efficiency.

• Support quality improvement initiatives and patient satisfaction programs.

• Perform other administrative and clinical support duties as assigned.

Qualifications

Education & Experience:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred.

• Minimum 1–2 years of experience in a healthcare or outpatient setting.

• Familiarity with medical terminology, scheduling systems, and insurance processes preferred.

Skills & Abilities:

• Strong organizational and multitasking skills.

• Excellent communication and customer service abilities.

• Proficiency with electronic medical records (EMR) and scheduling software.

• Ability to work in a fast-paced environment and manage competing priorities.

• Strong attention to detail and problem-solving skills.

• Team-oriented with a professional and compassionate demeanor.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Bradley Wallace