Outpatient Coordinator – Front Desk / Administrative Support

Are you ready to take the next step in your career? At Ascendo Resources, we connect top-tier professionals with exceptional companies across a variety of industries. We’re currently hiring for an exciting opportunity that offers growth, stability, and the chance to make an immediate impact. If you're driven, professional, and ready for a new challenge, we want to hear from you!

Key Responsibilities:

• Greet patients and visitors in a warm, professional manner

• Answer incoming calls and messages; route appropriately or create help desk/support tickets when needed

• Schedule, confirm, and follow up on patient appointments using scheduling software

• Communicate with medical providers and departments to coordinate outpatient services

• Verify patient insurance information and collect necessary documentation

• Contact vendors or providers to confirm appointment availability and coordinate care needs

• Maintain a clean, welcoming front desk and lobby environment

• Assist patients with basic inquiries, intake forms, and procedural questions

• Perform administrative tasks such as scanning, photocopying, faxing, filing, and data entry

• Collect and route incoming mail, records, and hand-delivered documents

• Follow up with patients regarding paperwork, appointment reminders, or additional service needs

• Ensure confidentiality and compliance with HIPAA regulations at all times

Qualifications:

• 1+ years of experience in a healthcare, outpatient, or front desk environment preferred

• Strong communication skills – professional, friendly, and clear (verbal and written)

• Ability to multi-task, prioritize, and work under pressure in a fast-paced setting

• Proficiency with Microsoft Office Suite (especially Excel and Word)

• Familiarity with electronic medical records (EMR) and scheduling software is a plus

• Excellent attention to detail and organizational skills

• Strong interpersonal skills with a positive, team-oriented attitude

• Ability to maintain patient confidentiality and professionalism

• Willingness to learn and take on new responsibilities

• Must have reliable transportation and punctual attendance

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Escarle Turcios