Job Summary

This role is a hybrid position combining collections and cash application within a B2B environment. The Accounts Receivable Specialist will be responsible for accurate and timely application of customer payments, conducting daily collection activities, and supporting the full AR cycle. This is a fully onsite position requiring strong communication, analytical skills, and proficiency with external software platforms.

Key Responsibilities

• Conduct daily outbound collection calls and manage a steady flow of inbound inquiries.

• Reconcile account activity, including high-volume or high-profile customer portfolios.

• Run and resolve aging reports, unapplied cash reports, short pay items, and credit balances.

• Communicate with customers, sales teams, and management regarding past due accounts, blocked orders, and discrepancies.

• Accurately apply customer payments; perform daily account reconciliations.

• Research and resolve short pays, pricing issues, freight discrepancies, and payment variances.

• Analyze and process adjustments, offsets, and write-off requests.

• Monitor credit exposure and evaluate credit information to recommend credit limits.

Qualifications

• High School Diploma or GED required.

• 3+ years of commercial credit and/or collections experience with B2B accounts.

• Experience in a manufacturing environment is a strong plus.

• Banking-only backgrounds will not be considered.

• Intermediate Excel skills required (pivot tables, formulas, VLOOKUPs, large datasets).

• Strong communication and customer relations skills.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Evelyn Johnson