Accounts Receivable Collections Specialist (Hybrid – Nashville/Antioch)
Pay Rate: $21–$22/hour

Position Summary:
The Accounts Receivable Collection Specialist is responsible for supporting the collection and processing of accounts receivable, specifically focusing on B2B collections in a corporate office environment. This role plays a key part in ensuring timely payment from customers by managing communications, reviewing account statuses, and assisting the collections team with a variety of administrative tasks.

Key Responsibilities:

• Assist team members and leadership with B2B collection efforts and follow-up activities.

• Processing NSF checks.

• Review monthly accounts receivable reports and target past-due invoices for charge accounts and COD customers.

• Conduct outbound communications, including phone calls, emails, faxes, and collection letters to customers and internal teams as directed.

• Support leadership by handling inbound communications related to collections.

• Prepare and send external mail and overnight packages for the collections department.

• Manage inbound and outbound communications through group email inboxes as assigned.

• Perform additional duties as needed to support the collections team and overall corporate operations.

Supervisory Responsibilities:

• This position does not have supervisory responsibilities.

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience.

• At least 1 year of relevant experience in accounts receivable or a related field.

Preferred Qualifications:

• 2+ years of experience in business-to-business (B2B) collections within a corporate office setting.

Skills and Abilities:

• Strong mathematical skills, including the ability to compute rates, ratios, and percentages, and interpret graphs.

• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint; ability to create and maintain documents, spreadsheets, and presentations.

• Experienced with Oracle, As400, and any ERP related systems

• Strong verbal and written communication skills; ability to interact effectively with internal and external stakeholders.

• Ability to follow clear procedures and solve routine problems.

• Capable of setting personal goals and working independently with minimal supervision.

• Skilled at handling multiple tasks and projects with moderate complexity.

Schedule: Hybrid scheduled- Monday - Friday 8am-5pm

Location: Antioch, TN

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Angela Rodriguez