We are actively seeking a Community Manager to oversee two luxury residential properties in Manhattan—one in Midtown West and another on the Upper West Side. The role is fully onsite and requires an experienced property management professional who thrives in a fast-paced, service-driven environment.

This is a high-impact, leadership-level role overseeing all aspects of property performance, including daily operations, financial management, resident satisfaction, and team supervision. The ideal candidate will have strong budgeting and invoicing skills, a resident-first approach, and a solid understanding of NYC housing regulations and building systems.

Hours: Mon-Fri, 9am-5pm

Salary: $100,000/yr - $130,000/year

Benefits: M/D/V, 401k, Company Holidays, PTO, etc.

Key Responsibilities:

Resident & Stakeholder Engagement

• Serve as the primary point of contact for residents, vendors, ownership, and asset managers.
• Resolve resident concerns promptly while enhancing community satisfaction.
• Coordinate with leasing, compliance, legal, and accounting teams to streamline communication.
• Represent the property and company in board meetings and key internal discussions.

Building Operations

• Oversee daily building operations, maintenance coordination, and vendor performance.
• Ensure full compliance with NYC housing codes and inspection readiness.
• Manage building emergencies and implement preventive action plans.
• Lead renovation projects, unit turns, and capital improvements.

Financial Oversight

• Assist in developing annual operating budgets and forecasts.
• Monitor accruals, process AP/AR, and prepare monthly variance and utility reports.
• Review vendor contracts and ensure accuracy of charges and records.
• Maintain insurance and risk documentation compliance.

Leadership & Supervision

• Manage and support onsite team members including assistant managers and operations staff.
• Oversee scheduling, goal-setting, performance reviews, and training.
• Monitor service levels and enforce SOPs for tenant service, maintenance, and leasing.

Required Qualifications:

• Bachelor’s degree in Business, Real Estate, or related field (or equivalent hands-on experience).
• Minimum 5 years of NYC multifamily property management experience, preferably in luxury or rent-stabilized environments.
• Experience working with LIHTC units and compliance protocols is a plus.
• Strong grasp of financial reporting, budget planning, accruals, and general operations.
• Proficient with Yardi, Excel, Outlook, and Word.
• Strong leadership and interpersonal skills; ability to guide and motivate onsite teams.
• NY Real Estate License (or willing to obtain within 90 days).

Candidate Snapshot:

• High-energy, customer service-driven individual with a strong sense of accountability
• Well-organized and proactive, with exceptional communication skills
• Experience with lease-ups or building transitions is preferred
• Skilled at balancing administrative duties with hands-on management
• Comfortable presenting to senior leadership, board members, and owners