Bilingual Personal Injury Case Manager (English/Spanish)
📍 Miami, FL | Full-Time | Immediate Start

Are you dedicated to guiding clients through complex legal and medical processes with empathy and precision? We are seeking a Bilingual Case Manager to join our dynamic team in Miami. This role is ideal for someone who is detail-oriented, compassionate, and thrives in a fast-paced environment where every interaction matters.

About the Role:
As a Case Manager, you will support clients throughout their personal injury cases, coordinating Examinations Under Oath (EUOs) and Independent Medical Exams (IMEs). You will serve as the primary liaison between clients, attorneys, and medical providers, ensuring each case is managed efficiently and professionally.

Key Responsibilities:

• Schedule and coordinate EUOs and IMEs, ensuring timely and accurate communication

• Maintain regular contact with clients to track medical treatment and case progress

• Request, organize, and review medical records, reports, and billing documentation for accuracy

• Provide clients with clear, timely updates on their case status

• Maintain thorough, compliant, and well-organized case files according to company standards

What We’re Looking For:

• Fluent in English and Spanish (spoken and written)

• Minimum of 1 year of experience in case management, medical/legal support, or a related field

• Strong organizational skills with the ability to multitask effectively

• Excellent communication and customer service skills

• High level of professionalism, discretion, and attention to detail

• Ability to start immediately and excel in a fast-paced work environment

If you’re passionate about helping clients and want to grow with a supportive, fast-moving team, we want to hear from you!

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Amy Smith