The Supply Chain Support Coordinator plays a key role in keeping daily supply chain operations running smoothly and efficiently. This position provides hands-on administrative and operational support across logistics, inventory management, and customer service. From coordinating shipments to managing data and supporting internal teams, this role is essential in ensuring accuracy, organization, and timely service for both customers and colleagues.

Essential Duties & Responsibilities

• Support daily logistics operations while collaborating closely with the Logistics Manager
• Assist with processing customer orders and proactively tracking shipment progress
• Maintain and update product and inventory databases to ensure data accuracy and consistency
• Prepare, organize, and distribute electronic data exchanges and operational reports
• Respond to customer and internal inquiries in a timely, professional manner
• Support inventory processes and assist with generating purchase orders
• Provide backup support to the customer service team as needed
• Partner with internal departments to assist with logistics-related initiatives
• Contribute to special projects and take on additional responsibilities as assigned

Education & Experience Requirements

• High school diploma or equivalent required; additional coursework in business, communications, or a related field is a plus
• At least 1+ year of experience in an office setting or warehouse/shipping environment
• Strong proficiency in Microsoft Excel
• Experience with Microsoft Business Central, Power BI, or Koerber One WMS is a plus

Knowledge, Skills & Abilities

• Strong attention to detail with a commitment to accuracy
• Reliable, punctual, and able to meet deadlines consistently
• Comfortable following established processes while working under guidance
• Highly organized with excellent time-management skills in fast-paced environments
• Customer-focused with the ability to build and maintain positive working relationships
• Problem-solver with the ability to research and resolve basic logistics and shipping issues
• Team-oriented with strong interpersonal communication skills
• Clear and professional written communication, especially via email
• Proficient in Microsoft Office and comfortable learning internal systems/CRM platforms

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Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Katie Wright