Position Overview

We are seeking an Operations Manager to oversee janitorial and facility maintenance operations across multiple client sites. This role is responsible for managing day-to-day operations, leading field teams, maintaining client relationships, and ensuring high-quality service delivery while meeting budget and profitability goals.

Responsibilities

• Oversee daily janitorial and facility operations across assigned accounts
• Conduct site inspections and client walk-throughs to ensure service quality
• Manage employee schedules, labor planning, and operational workflows
• Lead, train, and develop supervisors and cleaning staff
• Partner with HR on recruiting, onboarding, and employee retention
• Review payroll and timekeeping records for accuracy
• Handle customer concerns and resolve issues quickly and professionally
• Monitor operational performance, inventory, equipment, and supply usage
• Support budgeting, forecasting, and profitability goals
• Coordinate extra project work and subcontractor activities as needed

Qualifications

• 3+ years of experience in janitorial or facility services management
• Prior leadership or supervisory experience required
• Bilingual English/Spanish preferred
• Knowledge of commercial cleaning procedures and floor care
• Strong leadership, communication, and customer service skills
• Experience managing budgets, labor, and operational performance
• Proficient with Microsoft Office and timekeeping systems
• Ability to work flexible hours, including occasional evenings as needed

DIVERSTIY AND EQUAL OPPORTUNITY

Ascendo is a certified minority owned staffing firm, we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Benjamin Panitch