We are seeking a professional and highly organized Bilingual Receptionist to provide front-desk and administrative support while handling a high volume of inbound calls. The ideal candidate is confident communicating in both English and Spanish, comfortable working with multiple priorities, and able to provide a positive and professional experience for callers and visitors.

Key Responsibilities

• Answer and manage a high volume of inbound telephone calls
• Greet and assist visitors in a professional and courteous manner
• Direct calls and inquiries to the appropriate individuals or departments
• Provide general administrative and clerical support
• Monitor and respond to communications using Microsoft Outlook and Teams
• Prepare and update documents, spreadsheets, and other materials
• Maintain organized records and information
• Assist with scheduling and other day-to-day office needs
• Handle multiple requests and priorities while maintaining accuracy and professionalism

Requirements

• Bilingual in English and Spanish required
• Previous call center or high-volume phone experience preferred
• Proficiency with Microsoft Teams and Microsoft Office, including Outlook, Word, and Excel
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional appearance and demeanor
• Strong customer service skills
• Ability to remain organized and professional in a fast-paced environment

Benefits

• Weekly Pay
• After 30 days: Health, Dental, Vision, GAP, Short Term Disability, Accident, Critical Illness and Life Insurance.
• Holiday Pay: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas
• Milestone Bonus of 40 hours for every 1200 hours.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Daniela Gomez