Job Responsibilities:

• Manage and process all project orders efficiently, ensuring accuracy in tracking, billing, and order closure.
• Serve as a liaison between sales, internal departments, and vendors to facilitate the creation of quotes and orders.
• Prepare quotes by gathering product specifications, conducting research, addressing special project requirements, and coordinating input from sales, design, project management, customers, and vendors.
• Verify and validate information, including pricing and discounts, provided by both internal teams and external vendors.
• Assist with the preparation and issuance of client proposals in a timely manner.
• Generate deposit invoices and confirm deposit collection prior to processing the order.
• Process orders by manufacturer, converting quotes into confirmed orders while ensuring all order details are accurate.
• Issue purchase orders to manufacturers and confirm receipt, as well as process acknowledgments from vendors.
• Resolve any discrepancies during the order acknowledgment process and ensure timely resolutions.
• Communicate lead time delays to internal departments and manage the issue until it is resolved.
• Track and monitor product orders, ensuring timely receipt and proper scheduling of deliveries.
• Coordinate and prepare necessary documentation for delivery, installation, and service requests.
• Maintain and update punch lists, ensuring all outstanding items are tracked and resolved.
• File and manage claims from start to resolution.
• Review and process completed orders for invoicing, ensuring invoices are generated upon delivery and installation.

Job Skills Required:

• Strong ability to work efficiently under tight deadlines while maintaining attention to detail.
• Ability to work independently and collaborate effectively within a team.
• Familiarity with order entry systems and database management (preferred).
• Experience with specification software such as CET, CAP 2020, or Project Matrix is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills, both verbal and written.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Evelyn Johnson