Job Title: Cash Application Specialist

Location: Tampa, FL
Department: Finance / Accounts Receivable
Reports To: Cash Application Supervisor / AR Manager

Position Summary:

At Signode, the Cash Application Specialist is responsible for ensuring the accurate and timely application of customer payments. This role requires a detailed understanding of Signode’s products, internal systems, and customer contract structures. The specialist plays a critical role in supporting the company’s accounts receivable process by maintaining payment integrity and collaborating across departments to resolve discrepancies.

Key Responsibilities:

• Apply incoming customer payments daily based on bank statements and remittance information.

• Track and update documentation for payments with missing remittances.

• Identify and clear intercompany payments in collaboration with internal teams.

• Process netting entries for cash applications on a monthly basis.

• Access and navigate various customer portals (e.g., Ariba, Coupa, Taulia) to retrieve necessary information for accurate cash application.

• Interface with internal teams including Collections, Sales, and Customer Service to resolve payment discrepancies such as short pays, deductions, or unapplied funds.

• Communicate potential problem accounts to the Collections team promptly and escalate when necessary.

• Provide regular updates to management on account status and unresolved issues.

• Reconcile daily bank activity and ensure accuracy of accounts receivable records, including research and application of offsets, adjustments, and write-offs.

• Pull supporting documentation (e.g., check copies) as needed to validate payment entries.

• Ensure all follow-ups and escalations are documented clearly and communicated in writing.

Qualifications:

• Education: High School Diploma or GED required; additional coursework in Accounting or Finance a plus.

• Experience:

  • Minimum 2 years of cash application experience, preferably in a high-volume environment.

  • Experience working with large customer accounts and complex payment structures.

• Technical Skills:

  • Proficiency in Microsoft Excel (functions, formatting, reporting).

  • Familiarity with ERP systems; experience with Microsoft Dynamics AX or Great Plains is preferred.

  • Experience with third-party customer portals (e.g., Ariba, Taulia, Coupa) is highly desirable.

• Other Skills:

  • Strong attention to detail and organizational skills.

  • Excellent verbal and written communication skills.

  • Ability to work effectively both independently and as part of a team.

  • Strong problem-solving and critical-thinking abilities

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Evelyn Johnson