Ascendo Resources is currently seeking a Director of Operations for a full-time role. Salary range for this role is $90,000 to $110,000 a year.

Our client is a fast-growing Home Care start-up. We are seeking an experienced Director of Operations to lead the launch and growth of its non-skilled home care agency. This is an exciting opportunity to build an organization from the ground up, ensuring operational excellence, compliance, and high-quality patient care.

Key Responsibilities:

Startup & Licensing:

• Lead agency setup, including licensing, accreditation, and payer contracting (Medicaid, Medicare, MCOs, private insurance).
• Develop policies, procedures, and compliance frameworks in line with state and federal regulations.

Operations Management:

• Build and oversee infrastructure for scheduling, billing, payroll, HR, training, and compliance.
• Implement best practices to ensure quality, efficiency, and profitability.
• Establish and track KPIs for agency performance.

Team Leadership:

• Recruit, train, and supervise administrative and clinical staff.
• Foster a culture of accountability, collaboration, and patient-centered care.

Business Development:

• Partner with leadership on growth strategies, marketing, and referral development.
• Build relationships with hospitals, case managers, community groups, and referral partners.

Compliance & Quality Assurance:

• Ensure adherence to regulations (HIPAA, wage parity, labor laws, payer requirements).
• Oversee audits, incident reporting, and continuous quality improvement.

Qualifications:

• Previous experience as a Director of Operations in a non-skilled home care agency.
• Strong knowledge of HHAeXchange.
• Must be located near Akron, Cleveland, or Columbus, OH.
• Proven leadership and team management skills.
• Entrepreneurial mindset with the ability to build systems from the ground up.

Compensation & Benefits:

• Salary: $90,000 – $110,000
• Bonus structure commiserate to performance

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Mark Tumada