Job Title: Emergency Care Receptionist

Location: Ocala, FL 

Pay: $17-$18 per hour (This is a Contract to Hire position after 90 days)

Responsibilities
- We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to an urgent care clinic, providing exemplary customer service from check-in to check-out.
- Busy office, can interact with 40-80 patients per shift.
- Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers’ needs and provide resolutions
- Guiding patient in registration processes, including verification of insurance
- Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible
- Assisting with patient feedback collection
- Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log
- Authenticity: Ensuring that all interactions with customers and team members instill confidence and trust
- Empowerment: Inspiring all team members to confidently deliver quality and convenient care to our customers

Benefits
- Competitive pay with quarterly incentive plan
- Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits

Hours
- 3 – 12 hours shifts. 8am-8pm

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. 
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Laura Jones