Job Title: AR Credit and Collections Specialist
Location: Roselle, IL 60172
Job Type: Temporary (1 year; potential to convert to permanent)
Schedule: Monday–Friday | 7:30 AM – 4:00 PM
Compensation: $25/hour

Position Summary:

We are seeking detail-oriented AR Credit and Collections Specialists to join our team in a high-impact role supporting the full Accounts Receivable (AR) lifecycle. This position focuses on accurate and timely application of customer payments and proactive credit and collections management. Successful candidates will demonstrate a strong understanding of AR processes, exceptional communication skills, and a customer-focused mindset to maintain positive relationships while reducing delinquency.

Key Responsibilities:

• Make daily collection calls to customers and coordinate with sales representatives to resolve outstanding issues.

• Handle a consistent volume of inbound and outbound collection calls for assigned customer portfolios and the collection queue.

• Engage with both internal and external stakeholders, including senior-level contacts at customer organizations.

• Manage reconciliation for a large, high-profile territory that may include national or specialty accounts.

• Collaborate with sales teams to resolve discrepancies including short pays, freight issues, tax questions, and order holds.

• Generate and review AR reports, including aging, unapplied cash, short pay, credit memos, and items over 180 days.

• Conduct daily account reconciliations to maintain AR accuracy, including resolving misapplied payments and processing write-offs.

• Assess and manage credit risk by reviewing financial data, D&B reports, and trade references to determine and assign appropriate credit limits.

• Monitor credit exposure and request additional credit information as necessary.

• Escalate unresolved issues to department leadership and provide regular updates on key accounts.

Qualifications:

• Previous experience in Accounts Receivable, Credit, or Collections (full AR cycle knowledge required)

• Strong attention to detail and analytical thinking skills

• Proficient in reconciling high-volume and complex accounts

• Excellent verbal and written communication skills

• Ability to manage competing priorities and meet deadlines

• Experience with ERP systems and financial reporting tools is preferred

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Angela Rodriguez