The Case Manager provides direct support to individuals and families experiencing housing instability, focusing on those with prior military service. This role includes assessing client eligibility, developing individualized housing stability plans, conducting housing inspections, and connecting clients to essential services including employment support, financial management, healthcare, legal aid, and public benefits. The Case Manager collaborates with internal team members and external partners to ensure coordinated service delivery.

Duties include maintaining accurate and timely client records in compliance with documentation standards, conducting home visits, crisis intervention, and coordinating emergency housing services. The role also involves participating in team meetings, trainings, and special projects as needed.

Reports To: Case Management Team Lead
Employment Type: Full-time, Non-Exempt

Preferred Qualifications:

• Prior military service preferred

• Minimum of 3+ years experience in housing-focused case management

• Bachelor’s degree in social work, human services, or a related field preferred

• Must pass a Level II background check and federal drug screening

• Valid driver’s license with a clean driving record required

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Amber Kemp