MULTIPLE ROLES AVAILABLE!

$19/hr

3-4 month contracts! 

1. Flex Customer Service Representative 

2. Overnight Customer Service Representative 

3. Customer Care Specialist 

4. Sales Administrator 

Look below for the right fit for you!

1. Flex Customer Service Representative (Seasonal)

Duration: 3–4 months, full-time
Schedule: Must be available for 2 evening shifts and 1 weekend day per week
Pay Rate: $19/hour

Overview:
We are seeking dependable and customer-focused individuals to join our team as Flex Customer Service Representatives. This seasonal role supports customers in a fast-paced, collaborative environment, providing exceptional service and ensuring a seamless experience across all interactions.

Key Responsibilities:

• Provide prompt and professional assistance to customers via phone, email, or chat.
• Accurately process orders, returns, and account updates.
• Resolve inquiries with empathy and efficiency, ensuring customer satisfaction.
• Navigate multiple systems using dual monitors while maintaining attention to detail.
• Collaborate with internal teams to address escalated issues or special requests.

Requirements:

• Previous customer service or retail experience (call center or in-person).
• Availability for evenings and weekends as scheduled.
• Strong communication, multitasking, and problem-solving skills.
• Must complete 3–4 weeks of in-person training.
• Full-time onsite availability required.

2. Overnight Customer Service Representative (Seasonal)

Duration: 3–4 months, full-time
Schedule: Shifts between 9 PM – 8 AM
Pay Rate: $19/hour

Overview:
The Overnight Customer Service Representative supports customers during off-hours, ensuring inquiries are handled promptly and accurately. This role requires professionalism, reliability, and strong attention to detail.

Key Responsibilities:

• Provide excellent customer service during overnight hours.
• Handle incoming requests, order tracking, and issue resolution.
• Maintain accurate records of interactions in internal systems.
• Collaborate with day teams for follow-up and case resolution.
• Adhere to established policies and quality standards.

Requirements:

• Prior customer service or retail experience required.
• Ability to work independently in a quiet overnight setting.
• Excellent written and verbal communication skills.
• Must complete 3–4 weeks of onsite training.
• Full-time onsite commitment.

3. Customer Care Specialist (Seasonal)

Duration: 3–4 months, full-time
Schedule: Standard business hours
Pay Rate: $19/hour

Overview:
We are looking for a Customer Care Specialist with a passion for delivering a premium, “white glove” experience. This role focuses on maintaining relationships with high-value customers, ensuring satisfaction and trust at every touchpoint.

Key Responsibilities:

• Provide exceptional customer support across phone, email, and chat.
• Resolve complex issues with professionalism and empathy.
• Maintain a strong understanding of products, processes, and policies.
• Support escalations and collaborate with internal teams to ensure timely resolution.
• Uphold brand standards and service excellence in every interaction.

Requirements:

• Experience in luxury retail, call center, or high-touch service environments.
• Strong communication and active listening skills.
• Professional, patient, and solution-oriented demeanor.
• Ability to manage multiple priorities effectively.
• Full-time onsite availability required.

4. Sales Administrator (Customer Service–Focused, Seasonal)

Duration: 3–4 months, full-time
Schedule: Standard business hours
Pay Rate: $19/hour

Overview:
The Sales Administrator will support the sales and customer service teams by managing order processing, maintaining records, and ensuring seamless coordination between departments. This role requires excellent organizational skills and accuracy when handling high-value transactions.

Key Responsibilities:

• Process sales orders and maintain accurate account documentation.
• Coordinate with customer service and logistics teams to ensure timely fulfillment.
• Monitor order status and proactively resolve issues.
• Support reporting, data entry, and system updates.
• Provide administrative support to the sales department.

Requirements:

• 2+ years of experience in sales administration, account management, or order processing.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office or similar CRM systems.
• Ability to thrive in a fast-paced, collaborative environment.
• Full-time onsite availability required.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Nichole Villar Colon