HR Assistant / Customer Service Specialist

Job Summary:

Provide administrative and customer support for HR functions, ensuring accurate documentation, responsive employee service, and smooth office operations.

Key Responsibilities:

• Prepare, review, and process HR documents, including employment applications, personnel files, and employment verification letters.
• Assist with unemployment claims, Form I-9s, wage requests, and other HR forms.
• Answer phone inquiries, direct calls, and provide routine HR information to employees.
• Guide employees through HR processes and procedures.
• Operate office equipment such as computers, printers, scanners, and photocopiers.
• Support other HR-related tasks as assigned.

Qualifications:

• Experience in HR, office administration, or customer service preferred.
• Strong attention to detail and organizational skills.
• Professional communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Evelyn Johnson