We’re seeking an experienced and compassionate Personal Injury Case Manager to handle pre-litigation cases from start to finish. In this key role, you’ll be the primary liaison for clients, coordinate medical care, and support attorneys in building strong, well-organized cases. If you're bilingual in English/Spanish, detail-oriented, and driven to make a difference, this opportunity is for you.

Key Responsibilities:

• Manage a caseload of pre-litigation personal injury cases

• Serve as the main point of contact for clients, providing regular updates and support

• Coordinate medical treatment and maintain tracking of ongoing care

• Collect, review, and organize medical records and bills

• Assist in preparing demand packages and case-related documents

• Keep all case files current, organized, and accurately documented

• Collaborate closely with an assigned attorney to ensure strategic case progression

Qualifications:

• 1+ years of experience in legal case management or injury claims handling (insurance adjusters welcome)

• Prior experience specifically in personal injury case management is highly preferred

• Bilingual in English and Spanish is strongly preferred

• Strong time management and organizational skills

• Excellent written and verbal communication

• Ability to work independently and multitask in a fast-paced setting

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Perks & Benefits:

• Competitive salary based on experience

• Performance-based bonuses

• Health, dental, and vision insurance

• 401(k) plan

• Paid time off and holidays

• Life insurance

• Employee assistance program

• Free parking

• Supportive and collaborative team environment

• Clear path for professional development and advancement

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Daniela Gomez