FRONT DESK / LEGAL ASSISTANT
Schedule: Full-time | Monday–Friday, 8:30 AM–5:00 PM
Requirement: Bilingual Spanish/English

We are seeking a professional, positive, and organized Front Desk/Legal Assistant to support our Immigration Unit. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can manage multiple administrative tasks with accuracy and professionalism. Due to the nature of the position, no flexible schedule is available.

Key Responsibilities

• Pre-screen applicants for immigration services and schedule appointments.

• Maintain and update the office calendar.

• Greet and check in applicants and clients.

• Support case staff with client communication, including answering and returning calls, emailing clients, directing calls, taking messages, preparing letters, and copying documents.

• Utilize a telephonic interpreter service as needed; provide in-person interpretation for non-Spanish-speaking staff when appropriate.

• Enter and open cases in the case management system and assist with organizing closed files.

• Perform general administrative duties such as data entry, copying, filing, and mail handling.

• Manage incoming and outgoing mail and coordinate deliveries.

• Complete additional duties as assigned by leadership.

Minimum Qualifications

• Fluent in both Spanish and English (required).

• Proficiency in Microsoft Office 365 and strong overall computer skills.

• Ability to work efficiently in a high-volume, client-focused environment.

• Experience handling phone calls and navigating busy or stressful situations.

• Prior experience in immigration law is strongly preferred but not required.

• 1+ year of experience as a receptionist, administrative assistant, guest service specialist, or similar role in a legal setting is preferred

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Amber Kemp