IT Support & Office Coordinator

Jacksonville, FL | On-site | Full-Time | $21 to $25/hr.

A growing Jacksonville-based organization is hiring an Office/IT Support Assistant to support daily office operations while serving as a key resource for employee technology setup and basic technical support.

This is a strong fit for someone who enjoys a hands-on role that combines office coordination, employee support, and entry-level IT responsibilities. You will help keep the office running smoothly, support new hire onboarding, assist employees with equipment and access needs, and serve as a reliable point of contact for day-to-day operational support.

What You’ll Do:

• Set up computers, workstations, and equipment for new hires
• Provide basic IT support for hardware, software, login, and connectivity issues
• Assist with user account setup, password resets, and device coordination
• Support employees with Microsoft 365 and other common business tools
• Help manage IT equipment inventory and maintain accurate documentation
• Answer phones, greet visitors, and assist with front office responsibilities
• Provide administrative support across departments, including HR, operations, sales, and accounting
• Help maintain an organized, responsive, and professional office environment
• Partner with internal leadership and senior IT resources when issues require escalation

What We’re Looking For:

• 1 to 2 years of experience in IT support, office support, or a similar hybrid role
• Experience setting up laptops, desktops, printers, and related office equipment
• Working knowledge of Power BI and SharePoint
• Familiarity with Windows, macOS, and Microsoft 365
• Basic understanding of networking concepts such as Wi-Fi, VPN, DNS, and IP addressing
• Strong communication skills and a service-oriented mindset
• Ability to stay organized, manage multiple priorities, and follow tasks through to completion
• Associate’s degree in IT, Computer Science, or a related field, or equivalent work experience

Preferred Experience:

• Exposure to helpdesk or ticketing systems such as Zendesk, Jira, or ServiceNow
• Familiarity with remote support tools such as TeamViewer, AnyDesk, or LogMeIn
• Prior experience in a front desk, receptionist, or office support environment

Schedule + Compensation:

• Full-time
• On-site in Jacksonville, FL
• $21 to $25 per hour
• Standard hours are generally 8:00 AM to 5:00 PM, with some flexibility

Benefits:

• Full benefits package
• Unlimited PTO

This opportunity is ideal for someone who likes being the person others rely on for both office support and everyday technology needs.

Interested candidates are encouraged to apply.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Christian Kincer