Ascendo Resources is seeking a Customer Service Representative for a client in Boca Raton. This role focuses on ensuring excellent customer experiences through efficient order processing, logistics coordination, and cross-functional support.

Key Responsibilities:

• Process and track customer orders, ensuring compliance and timely updates.
• Coordinate shipment logistics and maintain adherence to account requirements to avoid chargebacks.
• Collaborate with Sales, Inventory, and Accounting to resolve order and billing issues.
• Generate reports and maintain accurate customer service documentation.
• Support department goals and contribute to overall customer satisfaction.

Requirements: 

• High school diploma or equivalent required.
• Some college coursework is a plus but not required.
• 2+ years of experience in customer service, order management, or administrative support.
• Comfortable using Microsoft Excel for basic spreadsheets (sorting data, running simple reports, updating order information).

DIVERSITY AND EQUAL OPPORTUNITY

Ascendo is a certified minority-owned staffing firm, we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Escarle Turcios