Job Title: Medical Collections Specialist
Location: Jacksonville, FL
Pay Rate: $20–$25 per hour (based on experience)
Employment Type: Full-Time

Job Summary:
We are seeking a detail-oriented and motivated Medical Collections Specialist to join our team in Jacksonville, FL. In this role, you will be responsible for managing outstanding medical accounts, following up on unpaid claims, and ensuring timely reimbursement from insurance companies and patients. The ideal candidate has strong communication skills, a solid understanding of medical billing processes, and a proactive approach to resolving account issues.

Key Responsibilities:

• Follow up on outstanding insurance claims and patient balances

• Contact insurance companies to resolve claim denials, underpayments, and delays

• Review and analyze accounts receivable aging reports

• Work with patients to set up payment plans and resolve billing inquiries

• Maintain accurate and up-to-date account documentation

• Identify trends in claim issues and escalate when necessary

• Ensure compliance with HIPAA and all applicable regulations

Qualifications:

• 2+ years of experience in medical collections or insurance follow-up required

• Knowledge of insurance claim processes, EOBs, and denial management

• Familiarity with medical terminology and coding is a plus

• Strong negotiation and problem-solving skills

• Excellent verbal and written communication skills

• Ability to work independently and manage multiple accounts

• Proficiency with billing software and Microsoft Office

Preferred Skills:

• Experience with EMR/EHR systems

• Understanding of Medicare, Medicaid, and commercial insurance policies

Benefits:

• Competitive hourly pay ($20–$25/hour)

• Health, dental, and vision insurance

• Paid time off and holidays

• Opportunities for growth and advancement

Work Schedule:

• Monday to Friday, standard business hours

How to Apply:
Please submit your resume along with a brief summary of your relevant experience. We look forward to hearing from you!

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Amber Kemp