Collections Specialist (414377-JC1)
Overview
 $60,000 - $65,000/year + Medical New York -- Garden City  Permanent
B2B Collections Specialist
Construction Industry | Garden City, NY (Onsite)
Compensation & Schedule
- Salary: $60,000/year – $65,000/year
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM (fully onsite)
- Full benefits package + 4% 401(k) match
About the Opportunity
Our client, a well-established and growing company in the construction industry, is seeking a B2B Collections Specialist to join their Accounts Receivable team. This role is open due to a team transition and offers the opportunity to manage a large portfolio while working closely with leadership in a fast-paced environment.
Key Responsibilities
- Manage a portfolio of 250–300 customers with ~$8M in AR aging
- Perform high-volume B2B collections (20–25+ daily calls/emails)
- Proactively follow up on past-due accounts and resolve payment issues
- Analyze AR aging reports and prioritize accounts by risk and timelines
- Partner with sales, project managers, and internal teams to resolve disputes
- Negotiate payment plans, settlements, and escalations when needed
- Process payments and support cash application and reconciliations
- Monitor credit risk and recommend adjustments based on payment trends
- Prepare and present AR reporting and collection metrics to leadership
- Maintain accurate documentation of all collection activity in the system
Team & Environment
- Reports to Director of Credit & Collections
- Team includes 4 AR Specialists
- Fast-paced, high-volume environment with strong collaboration across departments
Qualifications
- 1–2+ years of B2B collections experience required
- Bachelor’s degree preferred
- Strong understanding of AR processes, aging buckets, and collections strategy
- Ability to work independently and manage a high-volume portfolio
- Advanced Excel skills (Pivot Tables, VLOOKUPs, reporting & analysis)
- Strong communication skills with the ability to handle professional, firm client conversations
- Experience presenting or communicating AR metrics is a plus
What Success Looks Like
- Consistently achieving 20–25+ daily collection touches
- Effectively prioritizing accounts and reducing aging balances
- Building strong relationships with customers and internal stakeholders
- Demonstrating ownership and accountability over assigned portfolio
Training & Growth
- Hands-on training with team lead during the first few weeks
- Gradual ramp-up over 1–2 months
- Fully up to speed within ~6 months, including industry-specific knowledge
- Ongoing weekly check-ins and support from leadership
Interview Process
- In-person interview with Director, AR Lead, and CFO
- Reference checks
- Offer
Why This Role Stands Out
- Opportunity to manage a large, high-impact portfolio
- Exposure to cross-functional teams and leadership
- Stable, established company with long-standing industry presence
- Clear expectations, structured training, and growth potential
For an immediate response, please send your resume to jcanabal@ascendo.com
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
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