Ascendo Resources is currently seeking an Executive Assistant/Operations Coordinator for a full-time, on-site role. Salary range is up to $70,000.

Our client is a ticket brokerage headquartered in Brooklyn's Boro Park neighborhood. Small on-site team, with a larger remote team internationally. The CEO works from the Brooklyn office. Fast-moving operation with significant back-office complexity.

About the Role

A right-hand role for the CEO — operational and administrative, with a chief-of-staff feel at the small business scale. Operational oversight within a year.

Responsibilities

• Prepare and deliver a daily morning brief covering team task status, the CEO's calendar, and open items
• Sweep the CEO's Slack daily; flag unanswered messages and anything drifting
• Run the monthly client reimbursement cycle: reminders, charge confirmations, reconciliation
• Coordinate credit card logistics for face-to-face appointments with sports organizations (collect requests, validate, ship overnight, track, confirm delivery)
• Manage telecom infrastructure supporting the company's account verification process
• Handle shared inbox routing (forward only, no replies)
• Route incoming communications across operations, accounting, and sales
• Support the CEO on personal matters as needed
• Use AI tools to draft, summarize, and move faster — with judgment to verify before sending

Qualifications

• 1+ years of relevant experience
• Strong written communication — emails, internal briefs, and CEO-facing messages must be tight and clean
• Demonstrated academic achievement
• Comfortable operating independently with minimal direction
• Proactive: identifies issues and acts before being asked
• Brings evidence and a recommended next step — not just a problem
• Willing to support both operational and personal tasks without distinction
• Available for occasional after-hours situations when needed
• Eager to learn AI tools; experience with prompt writing a plus

Compensation & Schedule

• $70,000/year (based on experience)
• On-site, 5 days/week — Brooklyn, NY
• 10 days PTO, increasing annually

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Mark Tumada