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Call Center Representative (421089 - DG)

Overview

job salary$22 - $25/hour + Benefits
job locationFlorida -- Miami
job typeContract

We are seeking a friendly, professional, and bilingual Receptionist to support our busy office. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and can confidently manage multiple tasks throughout the day.

Responsibilities

  • Greet and assist visitors in a professional and welcoming manner
  • Answer and direct a high volume of incoming phone calls
  • Provide excellent customer service in both English and Spanish
  • Schedule appointments and assist with general administrative tasks
  • Manage emails, calendars, and office communications
  • Utilize Microsoft Teams and Microsoft Office applications daily
  • Maintain an organized reception area and support office operations as needed

Qualifications

  • Bilingual in English and Spanish (required)
  • Previous receptionist, customer service, or call center experience preferred
  • Strong verbal and written communication skills
  • Proficient with Microsoft Teams and Microsoft Office (Outlook, Word, and Excel)
  • Excellent organizational and multitasking abilities
  • Professional appearance and positive attitude
  • Reliable, detail-oriented, and able to work independently

Benefits

  • Weekly Pay
  • Holiday Pay
  • After 60 days: Health, Dental, Vision, GAP, Short Term Disability, Accident, Critical Illness and Life Insurance.
  • Milestone Bonus of 40 hours for every 1200 hours.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.


Contact information

Daniela Gomez