AR/Collections Specialist | Allentown, PA | 4 Days Onsite / 1 Day Remote | Pay: $30–$35/hr | Salary: Up to $75,000

About the role

A growing fire safety services company is looking for an AR/Collections Specialist to own the collections function end-to-end. This is a solo role reporting directly to the CFO and Accounting Manager - the right person will bring structure, consistency, and proactive follow-through to a high-volume AR environment that needs attention.

What you'll actually do

• Manage assigned AR balances and follow up on overdue invoices via phone and email
• Review aging reports and prioritize collection activity
• Maintain detailed notes, follow-up history, and account status in the system
• Handle customer questions, disputes, and payment commitment
• Coordinate with billing, operations, service, and finance teams as needed
• Support AR reporting and weekly/monthly review meeting
• Escalate aged or high-risk accounts when appropriate
• Improve collections processes, tracking discipline, and overall AR visibility

What we're looking for

• 3+ years of AR/collections experience
• Comfortable making collection calls and owning follow-up through resolutions
• Experience with payment posting, account reconciliations, and aging reports
• Strong ownership mindset - proactive, organized, and persistent
• Excel proficiency (pivot tables and VLOOKUPs preferred)
• Background in service, construction, contracting, or field-service billing a plus
• Must be comfortable working onsite 4 days per week

Environment

Fast-growing, acquisition-driven company in the middle of building out its finance team and systems - including a transition from QuickBooks to SAP next month. The manager is trust-based with an open communication style and is looking for someone who can grow with the company long-term. Collections team of one, so expect full ownership from day one.

Additional details

• Schedule: Mon-Fri, 9am–5pm (flexible open to 8:30am-4:30pm) | 40-hour work week
• Engagement: Looking for someone long term
• Systems: Excel, QuickBooks (transitioning to SAP)
• Interview process: 1 in person meeting with VP, CFO, and Accounting Manager → Offer

For a faster response please email your up-to-date rsume to Lsantana@ascendo.com

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Liz Santana