Administrative Assistant / Dispatcher

Pay: $16.00–$17.00 per hour
Schedule: Full-Time

Our client is seeking a detail-oriented and organized Administrative Assistant / Dispatcher to join their team. This position plays a key role in supporting daily office operations by providing administrative, dispatch, customer service, payroll, and scheduling support in a fast-paced environment. The ideal candidate is professional, dependable, and able to manage multiple priorities while maintaining a high level of accuracy.

Responsibilities

• Prepare sales quotes for customers.
• Answer incoming phone calls and provide exceptional customer service.
• Coordinate deliveries and pickups with the Operations Manager.
• Schedule and dispatch crews, equipment, and service vehicles to job sites.
• Process customer requests, update customer accounts, and resolve questions or concerns.
• Review and calculate drivers' daily activity sheets and required paperwork.
• Report payroll and certified payroll hours while assisting with compliance requirements.
• Receive, prepare, track, and maintain work orders, tickets, and related documentation.
• Perform data entry, filing, scanning, and maintain accurate electronic records.
• Assist with billing by confirming customer orders, reviewing invoice registers, and making necessary corrections.
• Order office, safety, and maintenance of traffic (MOT) supplies as needed.
• Support employee activities by preparing materials for safety meetings, open enrollment, EEO meetings, and assisting employees with benefits and employee portal access.
• Maintain organized records and communicate effectively with branch management, corporate staff, customers, and field personnel.
• Perform additional administrative duties as assigned.

Qualifications

• 1+ years of administrative experience in a construction, manufacturing, industrial, transportation, logistics, or dispatch environment preferred.
• 1+ years of experience with timesheets, certified payroll, payroll processing, or general human resources is preferred.
• High School Diploma or GED required.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Excellent organizational, data entry, and multitasking skills.
• Ability to prioritize work and meet deadlines in a fast-paced office environment.
• Ability to work independently as well as collaboratively with a team.

Physical Requirements

• Ability to sit or stand for extended periods.
• Frequent use of a computer, telephone, keyboard, and other office equipment.
• Ability to occasionally lift up to 10 pounds.
• Ability to communicate effectively in English, both verbally and in writing.
• Vision and hearing sufficient to perform essential job duties with or without reasonable accommodation.

Benefits

• Competitive hourly pay
• Overtime opportunities
• Medical, dental, and vision insurance
• Paid Time Off (PTO) and vacation
• 401(k) with company match
• Career growth and advancement opportunities

If you are an organized professional who enjoys supporting operations, providing excellent customer service, and thrives in a fast-paced environment, we encourage you to apply today.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Amber Kemp