Insurance Collections Representative – Temporary

We are seeking an experienced Insurance Collections Representative for a temporary opportunity. The ideal candidate will have a strong background in medical insurance collections, including reviewing, appealing, and disputing insurance claims directly with insurance companies.

Responsibilities

• Manage a high volume of insurance collection accounts while maintaining accuracy and timely follow-up.

• Review unpaid, underpaid, denied, and disputed insurance claims.

• Research claim status and resolve outstanding balances directly with insurance companies.

• Submit and follow up on appeals and claim disputes.

• Communicate with insurance payers through online payer portals and by phone.

• Review and work with healthcare claim forms, including UB-04 and HCFA 1500 (CMS-1500).

• Navigate multiple systems, websites, and screens efficiently to research and resolve accounts.

• Identify claim issues and independently determine appropriate next steps for resolution.

• Maintain accurate documentation of collection activity and account status.

Qualifications

• Previous medical insurance collections experience is required.

• Experience reviewing, appealing, and disputing healthcare insurance claims.

• Experience working directly with insurance companies and payer portals.

• Knowledge of UB-04 and HCFA 1500 (CMS-1500) claim forms.

• Strong technical skills and ability to quickly navigate multiple systems.

• Ability to manage a high volume of accounts in a fast-paced environment.

• Strong multitasking, organization, accuracy, and problem-solving skills.

• Self-starter who can work proactively and independently.

• EMR system experience required; Soarian and Epic experience are highly preferred.

• Experience with Managed Care, Medicare, and Medicaid is a plus.

Candidates with backgrounds such as Medical Claims Adjuster, Appeals & Denials Specialist, or Appeals/Denials Reviewer may be a strong fit.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Jennifer Roldan