Heavy Haul Operations Manager

Location: Jacksonville, Florida
Work arrangement: 100% on-site
Employment type: Full-time, exempt
Starting salary: $80,000, with limited flexibility based on experience
Schedule: Monday through Friday, generally 8:00 a.m. to 5:00 p.m. Hours may fluctuate based on business needs.
Travel: Minimal

The Opportunity:

An established transportation and logistics company is seeking an experienced Heavy Haul Operations Manager to lead its heavy haul operations team in Jacksonville.

This hands-on leadership role is responsible for ensuring oversized and overweight shipments are planned and executed safely, efficiently, and according to customer expectations. The manager will oversee daily workloads, develop team members, support project pricing and feasibility reviews, and coordinate closely with sales, billing, and other operational partners.

This is not a general logistics management position. Qualified candidates must have direct heavy haul operations experience and demonstrated leadership within a heavy haul environment.

Key Responsibilities:

• Lead the daily activities of the heavy haul operations team, including workload distribution, schedule coverage, productivity, accuracy, and service priorities.
• Set performance expectations and develop employees through training, coaching, feedback, and mentorship.
• Manage routine personnel responsibilities, including time-off requests, schedule coverage, and timecard approval.
• Provide operational oversight for oversized and overweight transportation projects involving specialized equipment, routing, permitting, and regulatory requirements.
• Participate in RFQ and project-pricing reviews to assess feasibility, resource requirements, operational risks, and cost-effectiveness.
• Identify and address service issues, operational risks, and process bottlenecks.
• Coordinate with sales, billing, customers, and supporting teams to maintain communication, meet service expectations, and support timely billing.
• Prioritize time-sensitive matters and lead practical problem-solving in a fast-paced environment.
• Improve SOPs, workflows, systems, documentation practices, and quality controls.
• Maintain accurate operational records and support regulatory, reporting, and audit-readiness requirements.
• Promote a professional, accountable, ethical, and customer-focused team culture.

Required Qualifications:

• Five or more years of direct heavy haul transportation experience.
• Demonstrated leadership experience within a heavy haul operation.
• Strong knowledge of oversized and overweight transportation, including specialized equipment, routing, permitting, and DOT requirements.
• Experience coordinating complex transportation projects and balancing competing operational priorities.
• Ability to assess project feasibility, identify risk, and provide operational input on RFQs and pricing.
• Strong communication, coaching, conflict-resolution, and cross-functional collaboration skills.
• High school diploma or GED.
• Ability to work on-site in Jacksonville and provide schedule flexibility when business needs require it.

Preferred Qualifications:

• Bachelor’s degree in logistics, supply chain management, business administration, or a related field.
• PMP, Six Sigma, Lean, or a comparable project-management or process-improvement credential.
• Prior CDL-A driving experience.
• Experience implementing operational workflows, SOPs, systems, or quality-control improvements.

This position offers an experienced heavy haul professional the opportunity to directly influence team performance, operational efficiency, customer satisfaction, and the continued growth of a specialized transportation operation.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Christian Kincer