Join a hands-on team where your attention to detail, technical aptitude, and customer service skills will have a direct impact on daily operations. This is an excellent opportunity for someone who enjoys coordinating parts, solving customer needs, and keeping orders moving smoothly from quote through delivery.

Key Responsibilities

• Support parts sales and service operations to ensure customer requirements are handled accurately and efficiently.
• Prepare quotes, process purchase orders, coordinate shipments, and manage invoicing for spare parts.
• Identify parts accurately and provide customers with appropriate pricing and product information.
• Develop recommended spare parts lists based on customer and operational needs.
• Follow up with customers to ensure satisfaction and address questions or concerns.
• Coordinate with shipping and receiving teams to ensure parts are received and shipped accurately and on time.
• Monitor freight and shipping expenses with a focus on controlling costs.
• Communicate with external vendors to obtain parts information, availability, pricing, and recommended spare parts lists.
• Maintain accurate records and support inventory-related sales activities through ERP systems.
• Perform additional duties as needed to support the department.

Qualifications

• 2+ years of relevant experience with an Associate degree in Business Administration, or 4+ years of related experience, or an equivalent combination of education and experience.
• Previous sales experience and a solid understanding of spare parts operations.
• Strong technical aptitude with the ability to identify parts and prepare accurate quotes.
• Excellent customer service and interpersonal skills.
• Highly organized and detail-oriented with the ability to manage multiple priorities professionally.
• Ability to work independently as well as collaboratively within a team.
• Demonstrated initiative and ability to maintain productivity in a fast-paced environment.
• Ability to handle confidential information appropriately.
• Comfortable calculating discounts, commissions, percentages, proportions, ratios, and other business-related figures.
• Proficiency with Microsoft Office, including word processing and spreadsheets.
• Experience using Microsoft Dynamics, SalesPad, or a comparable ERP/inventory management system.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Daniela Gomez