We are seeking a Bilingual Legal Administrative Support Specialist to assist a busy law firm in Coral Gables. This position will primarily support the Workers’ Compensation team with client communication, data entry, documentation, and general administrative support.

The ideal candidate is organized, professional, comfortable communicating with clients, and able to manage a high volume of information in a fast-paced environment.

Responsibilities

• Perform high-volume data entry and maintain accurate client and case information.
• Contact clients to request necessary documents, information, and outstanding paperwork.
• Follow up with clients regarding pending documentation and case-related requirements.
• Communicate with clients by phone and email and provide professional, courteous customer service.
• Organize, update, and maintain Workers’ Compensation files and documentation.
• Provide clients with timely updates and assist with general questions.
• Maintain accurate records of client communications and documentation.
• Support attorneys, paralegals, and legal staff with administrative and case-related tasks as needed.

Qualifications

• Bilingual English/Spanish required.
• Previous experience in a law firm, legal environment, administrative role, or strong customer service position preferred.
• Workers’ Compensation or other legal experience is a plus, but not required.
• Strong data entry and computer skills.
• Experience with Microsoft Office, including Word, Excel, and Outlook.
• Comfortable making outbound calls and communicating with clients throughout the day.
• Strong organizational skills and attention to detail.
• Professional written and verbal communication skills.
• Ability to work efficiently in a fast-paced environment and manage multiple priorities.

Benefits

• Weekly Pay
• After 30 days: Health, Dental, Vision, GAP, Short Term Disability, Accident, Critical Illness and Life Insurance.
• Holiday Pay: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas
• Milestone Bonus of 40 hours for every 1200 hours.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Daniela Gomez