We are seeking a detail-driven and collaborative Cash Applications & Collections Specialist to support accurate and timely application of customer payments within a high-volume accounts receivable environment. This role plays a critical part in maintaining financial accuracy, supporting internal teams, and ensuring strong customer account management.

The ideal candidate is highly organized, analytical, and comfortable working cross-functionally with Collections, Sales, Customer Service, and Finance teams while managing multiple priorities in a fast-paced environment.

🔎 Key Responsibilities

• Apply customer payments accurately and efficiently based on contracts and remittance information

• Maintain and update files related to missing remittances and payment discrepancies

• Collaborate with internal teams and IC partners to identify and clear intercompany payments

• Process monthly netting cash applications

• Navigate customer portals to obtain required payment and remittance details

• Communicate proactively with Collections, Sales, and Customer Service teams regarding account issues

• Flag potential problem accounts including short payments, deductions, and missing information

• Perform daily bank reconciliations to maintain AR accuracy and integrity

• Analyze and process offsets, write-offs, and payment adjustments

• Retrieve and review check copies to confirm correct payment application

• Provide weekly and monthly reporting updates to leadership

• Escalate account concerns to management with clear documentation and follow-up

✅ Qualifications

• High school diploma or equivalent required

• Minimum 2+ years of cash application or accounts receivable experience, preferably in a high-volume environment

• Experience managing large or high-profile customer accounts preferred

• Strong communication skills with the ability to interact professionally across departments and with customers

• High attention to detail and strong organizational skills

• Ability to manage multiple priorities and meet deadlines

🌟 What’s Offered

• Business-casual, collaborative work environment

• Growth and advancement opportunities

• Competitive compensation package

• Comprehensive benefits including medical, dental, vision, and life insurance

• 401(k) with company match

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Katie Wright