The primary goal is to help them navigate through the challenges of housing instability and connect them with the services and support they need to regain independence. Here's an outline of the key responsibilities and qualifications typically found in a homeless case manager job description:

Key Responsibilities:

1. Client Intake & Assessment:

   • Conduct thorough assessments of individuals' needs, including housing, mental health, substance abuse, employment, and other social services.
   • Develop personalized case plans based on client needs, goals, and available resources.

2. Service Coordination:

   • Link clients to appropriate services such as temporary housing, mental health counseling, substance abuse treatment, employment programs, and medical care.
   • Collaborate with community partners (e.g., shelters, health providers, legal services) to ensure clients have access to necessary services.

3. Advocacy:

   • Advocate on behalf of clients for necessary services, housing, and benefits.
   • Help clients navigate complex systems, such as public assistance programs or healthcare.

4. Monitoring & Follow-up:

   • Track progress toward case plan goals and regularly follow up with clients to ensure continued access to services and support.
   • Provide ongoing case management, adjusting plans and interventions as needed to meet changing client needs.

5. Crisis Intervention:

   • Provide immediate support in crisis situations, ensuring clients' safety and stability.
   • Help clients manage any emergent issues (e.g., eviction notices, legal issues, substance use relapses).

6. Documentation & Reporting:

   • Maintain accurate and up-to-date records of client interactions, progress, and outcomes.
   • Prepare reports for funding agencies, supervisors, and other stakeholders as needed.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Amber Kemp