Ascendo Resources is currently seeking a Community Manager for a full-time, on-site role located in Midtown, Manhattan.
This role pays a range of $100,000 to $130,000 a year plus an annual bonus.
Our client is an established real estate firm with over 100 years of experience!
This role will oversee the operations of a high-end residential portfolio in New York City. This role is ideal for a strategic and hands-on property management professional with a strong background in NYC rent-regulated housing, building operations, and resident relations.
The Community Manager will be responsible for maximizing occupancy, ensuring legal and operational compliance, managing capital improvements, and fostering a strong sense of community through excellent resident service.
Key Responsibilities:
Resident & Client Relations:
- Serve as the primary liaison with owners, asset managers, residents, and business partners.
- Maintain exceptional resident satisfaction through proactive communication and issue resolution.
- Collaborate cross-functionally with internal teams (compliance, leasing, accounting, etc.).
Operations Management:
- Oversee day-to-day building operations with a strong focus on service, safety, and responsiveness.
- Coordinate maintenance, repairs, inspections, and vendor management.
- Ensure compliance with all local codes, audits, and inspections.
- Manage capital improvement projects and apartment renovations.
Financial & Administrative Duties:
- Assist in preparing budgets, variance reports, utility consumption tracking, and forecasts.
- Monitor operating expenses, process invoices, and maintain accurate records.
- Ensure insurance requirements and documentation are current and compliant.
Leadership & Supervision:
- Lead and supervise onsite staff including resident managers, leasing, and administrative personnel.
- Set performance goals, manage workflows, and promote a culture of accountability.
- Oversee work of external contractors to ensure quality, safety, and minimal disruption to residents.
Qualifications:
- Bachelor’s degree in Business, Real Estate, or related field (or equivalent experience).
- 5+ years of residential property management experience, specifically in NYC rent-regulated properties.
- Familiarity with LIHTC (Low-Income Housing Tax Credit) compliance and high-end residential operations.
- Proficient in Microsoft Outlook, Word, and Excel; experience with property management platforms preferred.
- NYC Real Estate License (or ability to obtain within 90 days of employment).
- Strong leadership, communication, and conflict resolution skills.
- Proven ability to meet occupancy and revenue goals while maintaining superior resident relations.
Preferred:
- Experience with revenue management programs.
- Working knowledge of NYC housing laws and operational systems (HVAC, safety, etc.).
Equal Opportunity Employer:
We are committed to creating an inclusive environment and welcome applicants from all backgrounds.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
$100,000 - $130,000/year
New York -- New York 
Permanent