Job Summary:
We are seeking a motivated and results-drivenAccount Executive to join our sales team. The Account Executive will be responsible for identifying new business opportunities, managing client relationships, and driving revenue growth. This role requires excellent communication skills, a strong understanding of the sales process, and the ability to close deals effectively.
Essential Duties & Responsibilities:
- Own and grow legacy client relationships, identifying new projects and areas for expansion.
- Act as the primary point of contact for clients, addressing inquiries, providing product information, and offering solutions to meet their requirements.
- Conduct regular check-ins with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.
- Develop and implement strategic sales plans to achieve sales targets and maximize revenue growth.
- Pursue new business opportunities through proactive prospecting and by leveraging qualified leads from the Business Development Manager.
- Conduct needs assessments and deliver strategic, design-aligned furniture solutions.
- Navigate and manage complex, multi-phase sales processes, including quoting, design collaboration, and order fulfillment.
- Stay informed about industry trends, and competitive offerings.
- Provide product demonstrations and training sessions to clients, helping them understand the capabilities and benefits of Steelcase solutions.
- Collaborate with internal project managers, design teams, and installers to ensure successful project execution
- Coordinate with internal teams to ensure seamless project execution, from initial consultation to final installation.
- Maintain rigorous documentation and forecasting via CRM tools.
- Work closely with project managers to oversee the delivery and installation process, ensuring timelines are met and quality standards are upheld.
- Address any issues or concerns raised by clients during the project lifecycle, resolving them promptly and effectively.
Job Skills Required:
- Proven experience in sales, account management, or business development, preferably in the furniture or interior design industry.
- Strong communication, negotiation, and interpersonal skills.
- Ability to understand client needs and recommend suitable solutions.
- Excellent organizational and time management abilities, with a focus on meeting deadlines and achieving targets.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license and willingness to travel to client sites as needed.
Supervisory Responsibilities:
This role does not have supervisory responsibilities
Other Duties & Responsibilities:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education & Experience:
Bachelor’s degree in business administration, marketing, or related field (preferred).
TRAVEL:
- Regular travel required by car within local sales market.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.