Job Summary
This position is integral to the smooth operation of the front office, serving as a key resource for various departments and personnel seeking accurate information. The role involves performing a variety of administrative tasks, including providing customer service support and assisting with office operations.

Essential Responsibilities

• Provide routine customer service support related to receivables and payables.
• Process vendor invoices, ensuring proper GL codes, approvals, and purchase orders are in place.
• Maintain filing systems for customer and vendor invoices.
• Assist with order entry and customer service for satellite locations.
• Order supplies and manage inventory for satellite offices.
• Update and maintain paper logs and pricing records.
• Oversee open purchase order maintenance.
• Prepare documents and spreadsheets for accruals.
• Handle incoming and outgoing mail.
• Answer phones professionally, directing calls, taking messages, responding to routine inquiries, and providing general information.
• Greet visitors and manage the sign-in book, ensuring confidentiality waivers are completed.
• Maintain the postage machine and oversee related processes.
• Provide exceptional customer service and assist clients with inquiries.
• Communicate professionally with vendors, customers, and senior leadership, both in person and via correspondence.
• Order and distribute office supplies as needed.
• Run various errands to support office operations.
• Assist with general office duties and special projects as required.

Qualifications

• Education: High School diploma or GED required.
• Experience:
  • Minimum of 3 years in a manufacturing environment.
  • 3-5 years of experience in accounting or a related field.
  • Prior clerical and organizational experience.
  • Strong interpersonal skills and the ability to communicate effectively via email and telephone.
  • Intermediate computer skills.
  • Comfortable working in a fast-paced environment.
  • Self-motivated with the ability to work independently.
  • Capable of multitasking and meeting deadlines.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Evelyn Johnson