Our esteemed client in Franklin County, PA is seeking a highly skilled and driven Senior Systems Business Analyst to join our Information Systems team. Reporting directly to the Lead Business Systems Analyst, this role will play a critical part in driving business process improvement, supporting system development initiatives, and ensuring efficient application support. The ideal candidate will be a dynamic, analytical thinker with exceptional communication skills and a strong understanding of manufacturing business systems.

Key Responsibilities:

• Collaborate with stakeholders to elicit, analyze, and document business requirements.
• Recommend and implement solutions that enable the business to achieve its goals.
• Partner with the Lead Business Systems Analyst to prioritize multiple projects and initiatives.
• Translate business requirements into functional and system design specifications.
• Serve as a subject matter expert to support business units in areas of responsibility.
• Design and execute test plans; assist in user acceptance testing and defect resolution.
• Participate in peer reviews and contribute to team knowledge sharing.
• Lead small to mid-sized projects from inception through implementation following IS standards.
• Provide end-user support for custom and third-party applications across all manufacturing business functions.
• Ensure project documentation complies with SOX requirements and internal standards.
• Meet or exceed internal Service Level Agreements (SLAs).

Qualifications:
Education & Experience:

• Bachelor’s Degree in IT, Business Information Systems, or a related field with 5+ years’ experience in Information Technology OR High School Diploma with 13+ years of relevant IT experience.
• Minimum 3+ years hands-on experience in requirements gathering, system/process design, testing, and support.
• Experience supporting ERP systems (e.g., Baan, e-Emphasys) including integration with external systems.

Technical & Professional Skills:

• Strong project management skills (Agile and Waterfall) with experience leading projects >$50,000.
• Working knowledge of Sarbanes-Oxley (SOX) compliance and application controls.
• Ability to communicate complex technical information clearly to non-technical audiences.
• Experience with dashboards, workforce analytics, and data visualization tools.
• Proficiency in application lifecycle management and systems documentation.

Personal Attributes:

• Excellent interpersonal, listening, and analytical skills.
• Strong leadership potential and a collaborative mindset.
• Self-motivated with a problem-solving attitude and commitment to excellence.
• Customer-focused with proven ability to manage stakeholder relationships.
• Capable of thinking and acting with a global, enterprise-level perspective.
• Strong integrity and accountability.

Additional Requirements:

• Willingness and ability to travel domestically and internationally as needed.
• Valid passport required.
• Multilingual capabilities are a plus

Ascendo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Noelle Contento